who we are

1. Information We Collect
 

To process your orders, create user accounts, and personalize your products, we collect the following information:
 

• Account & Contact Information: Name, email address, shipping/billing address, phone number, and password when you register an account or check out.
   

• Customization Content: Text, logos, graphics, photos, or design files you upload to personalize products.
   

• Payment Information: Payment details are processed securely via encrypted, third-party payment gateways. Mamigon never sees or stores your full credit card details.
   

• Technical & Usage Data: IP address, browser type, device information, and site browsing patterns collected through cookies to improve website functionality.
   

2. How We Use Your Information
 

We use your data strictly to deliver a seamless shopping experience and high-quality customized products:
 

• Order Fulfillment & In-House Printing: All custom designs are printed and manufactured directly in-house. Your design files are used exclusively by our team to process and fulfill your order.
   

• Account Management: To allow you to manage your profile, view order history, track shipments, and streamline future checkouts.
   

• Customer Communication: To reach out regarding proof approvals, order status updates, or customer support inquiries.
   

• Website Improvement: To monitor performance, fix errors, and optimize navigation.
   

• Marketing Communications: With your explicit consent, we may send occasional newsletters or special discounts. You can opt out at any time via the unsubscribe link in any email.
   

3. Privacy & Protection of Uploaded Artwork
 

We respect your intellectual property and personal photos:
 

• Your uploaded logos, text, photos, and design files are used solely for creating the physical products you order.
   

• We do not sell, license, publish, or share your uploaded artwork or personal designs with third parties.
   

• Design files are retained internally only as long as necessary to complete your order, handle potential customer service requests, or facilitate re-orders.
   

4. How Information Is Shared
 

We do not sell, trade, or rent your personal information to third parties. We only share information with trusted third-party service providers essential to running our business:
 

• Payment Processors: To securely process transactions.

• Shipping Carriers: To deliver packages to your specified destination.

• Website Infrastructure & Hosting: To keep the website running securely.
   

All operational partners are contractually required to keep your data confidential and secure.
 

5. Cookies and Web Analytics
 

Mamigon uses cookies to:
 

• Remember items in your shopping cart across sessions.

• Save user preferences and keep you logged into your account.

• Analyze aggregate traffic patterns to improve site design and speed.
   

You can manage or block cookies through your web browser settings. Note that disabling cookies may affect cart functionality and account login features.
 

6. Data Security
 

We employ industry-standard physical, technical, and administrative security protocols (including SSL encryption) to protect your personal information against unauthorized access, loss, or disclosure.